For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. I have a collections account being reported by "Convergent Outsourcing". Unsubscribe easily. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. If you have an account with us, we're here to help! This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. Wait. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Convergent Outsourcing is a large debt collector with offices in several cities in the US and in Central America. Unfortunately, you cannot get your account number online at this time. People would take advantge of it, skip a payment, and get a deletion. Calling you before 8 a.m. or after 9 p.m. Misrepresenting itself or information about the debt, Attempting to collect a debt after the statute of limitations expires, Reporting false information about the debt, Contacting you at work or at a time you say is inconvenient, Contacting friends, family or coworkers regarding your debt, Calling you after you request contact through U.S. Mail only, You pay the debt to Convergent Outsourcing, Convergent Outsourcing deletes its entry on your credit report. A credit repair company can remove a negative mark from your credit report by communicating with the debt collector on your behalf. (Sales might work too, you just want someone who can take your payment). Is Convergent Outsourcing legit or a scam? I ended up paying the entire balance through sprint in order to get account removed. Ripoff Report has an exclusive license to this report. I have an old Sprint account that went into collections via Convergent Outsourcing. I called CO and attempted a PFD (just in case Sprint CSR was full of hot air). I've slowly over the past few years been getting some negative information removed from my credit report. I don't dispute that I ever had a Sprint account. Phone 2 hrs, transferred numerous times and then they hang up! It was gone off my reports within 2-3 days. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. Email. It depends on how much they gave access to their system to Convergent. Learn more. Our representatives will contact you in accordance with FDCPA standards in order to secure payment on your debt. I would invite you to contact our Compliance Department by Email at #COICompliance@convergentusa.com should you require further assistance. Opinions are our own, but compensation and in-depth research determine where and how companies may appear. I did however pick up the phone today and spoke with a Tom **, supervisor, would not say where the call center was. After being contacted in writing by Convergent Outsourcing, Inc. on June 1st, 2020, and made aware of an alleged debt, I contacted Sprint regarding this account. Sign up to receive our free weekly newsletter. We have more than sixty years of experience in the debt collections industry, serving clients as a third-party partner for receivables management. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Stop breaking the law. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. Typically, Convergent Outsourcing is a tough egg to crack. At your request, we will send a written collections letter to your address along with information about the debt if that will make you feel more comfortable. I have never had an account with Verizon! Note: I recorded both Sprint phone conversations. If you would like to see more Rip-off Reports on this company/individual, search here: Read more reports about Convergent Outsourcing, Inc. Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. We also do not buy debts the debt that you may owe is still owned by the original creditor. All rights reserved. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. FAQ. They might say yes or no. The more complaints are filed by consumers, the more likely they will be investigated for fraud. I have not had business with Dish for over 3 years and left them with a $0 balance. If your attempt to remove an entry due to inaccuracies is unsuccessful, you can try to negotiate a pay-for-delete settlement. Sprint sent account to collections, Convergent Outsourcing. It may not be copied without the written permission of Ripoff Report. If someone knows please reply. REBUTTAL BOX The best way to prevent an old debt from affecting your future financial opportunities is to remove the collection entry from your credit report. And lastly, seek counsel from a consumer protection attorney for a free consultation. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Sprint "The level of success achieved by most businesses can be directly correlated to the extent success is attained within the contact . Learn more about Convergent Outsourcing or view your account with us online. They wanted me to pay 60% to settle the account, and I told them I wanted to file a dispute, and they said once I got the documents, THEN I would have to pay the amount!!!! They are a scam. Convergent Outsourcing, formerly ER Solutions, is a U.S.-based debt collector. R-1234567). I don't want to pay Sprint if it means that the Convergent line remains on my report with the line "paid in full". If they say no, you can still try further. Learn more. If you weren't paying on it then it went to collections. They are billing me for something I've never had from them. Renton Washington, Convergent Outsourcing Inc bill scam/fraud Renton Nationwide, palisades collection convergent outsourcing, inc I recived a bill today in my name but with my x husbands last name spelled wrong for an at&t bill, I have never had at&t service, I called to dispute it & all I got was them wanting to confirm who I was on a recording & wanting payment for over $400.00 !! The FDCPA prohibits a debt collector from engaging in specific forms of harassment, including: While Convergent Outsourcing claims to provide its representatives with FDCPA compliance training, its still possible for a representative to commit an infraction. Make sure they're going to recall the debt. I called sprint, who was very eager to accept a payment to confirm if this was true. They're just trying to meet their own metrics. We value your privacy. Convergent Outsourcing, Inc., Civil Action 2:21-cv-03849, see flags on bad law, and search Casetext's comprehensive legal database . As Convergent Outsourcing, Inc., we operate as a third party debt collector for our clients. I was a month to month plan. This profile has not been claimed by the company. Renton Washington, Convergent Outsourcing Inc. Scam- Trying to collect a paid AT&T account from 16 years ago Renton Washington, Convergent Outsourcing, Inc. I got the collection agency's name and with that emailed them for an account number. Many companies featured on Money advertise with us. The original creditor is Sprint (cell phone company). Doubt they will remove it. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Have anyone dealt with sprint/ convergent outsourcing in the past? A link has directed you to this review. They said according to sprints policy they cannot delete from the trade line. I have sent numerous validation letters and no response! This company is horrible. If so, what's the best way to have them do this? If you have questions about Convergent, making a payment or debt collections in general, we have compiled an extensive FAQ section to help! Additional original Creditor they claim to represent is PayPal Account from Comenity Capital Bank, additional website to pay your account www.payconvergent.com. Be the first one to find this review helpful. https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751, Convergent Outsourcing, Inc. Convergent Outsourcing, Inc. CONVERGENT OUTSOURCING FRAUDULENT COMPANY Renton Washington, Convergent Outsourcing, Inc. Convergent Mailed me a notice to collect a debt that doesn't exist. Sprint as a matter of policy does not remove the bureau reporting for paid debt as this would violate their agreement with the agencies and the credit bureaus. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. Neither one is in the wrong legally. A lady called me from Convergent outsourcing about a Dish Network account. Dont click on those slick Ads! Hello all. I swapped services from Sprint to Verizon and have been paying the bill down but it's been over a month since the final bill. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam So, now I'm not sure how to handle this. FTC's website on credit. Received several calls from this Company. Convergent Outsourcing is one of the largest debt buyers in the country. One of our team members will walk you through the payment process and answer any questions you may have. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. Start by offering to pay Convergent Outsourcing half of the amount you owe and negotiate from there. I paid them today, now waiting to see what will happen. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Convergent Outsourcing, Inc. If Sprint is willing to take payment, they will recall the debt from Convergent, Convergent has to remove the account since they no longer have rights to collect, and sprint has no reason to re-add the debt since they are paid off.. (sprint re-adding the collection is the unsure part) Not gonna say 100% but this is how it worked with T-Mo.. For example, you may have a baby on the way or want to apply for a mortgage. Many factors affect your FICO Scores and the interest rates you may receive. We have reviewed the complaint and the related matter. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. I got a letter stating I owed monies to Sprint. Convergent Outsourcing, Inc Scam Collection for Sprint Renton Washington. I was so close to a derogatory free report. More details on software and accessibility are available at WebAIM.org. This morning I received a phone call from a debt collections agency Convergent Outsourcing. This claim is in fact, spelled out directly on convergent's website: Convergent Outsourcing is not a scam. They are more diverse with the types of debts they collect than most collection agencies. They're worthless and cowardly, and I hope anyone reading this doesn't have to deal with these bottom feeders. Security Credit Services Listed a fraudulent account on my credit bureau report and won't fix it Renton Washington, Convergent Outsourcing, Inc. attempted to collect 475.00 for their client Paypal. It will pass in time. Fraudulent collection letter Renton Washington, Convergent Outsourcing INC They are trying to collect money on a collection that does not exsist renton Washington, Convergent Outsourcing,Inc Galaxy Asset Purchasing Sending past due debt notices that aren't on my credit report. If they say yes, you have something to fall back on. If you are unsure whether we have your current information, call us to confirm that your email and mailing address are correct and request any necessary corrections. Was just about to apply for an apartment and bam, get hit with a collection the same amount of the ones I just paid off. . I'm looking to buy a new car soon, and I know the collection removal will help me get a better rate on a loan. Just updating my progress with Convergent. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. Press J to jump to the feed. I have been receiving calls periodically, have not answered these calls. Plaintiff's Experian credit report states an account in Defendant's name, not in Sprint's name, was opened on September 17, 2019, the same date the parties agree Sprint authorized Defendant to begin collecting . Oaks, Pennsylvania, Convergent Outsourcing Inc get me to pay $277.36 for a outstanding bill Renton Washington, galaxy asset purchasing Convergent outsourcing,inc saying I owe $6,020.64 Renton Washington, CONVERGENT Outsourcing, INC ACT HOLDING Montgomery Alabama, Convergent Outsourcing Inc. Convergent outsourcing False collection notice Re: PayPal account Renton Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLC Attempting to collect on a false debt Renton Washington, Convergent Outsourcing Inc. ATERSO01 as return address This notice is being sent to you by a collection agency. I was making payments via automatic draft. It's the only way to shut them down. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I received a collection letter that I owed T-Mobile 166.80. This is not correct as I owe no one anything or have any debt. Many factors affect your FICO Scores and the interest rates you may receive. Improving your credit takes time, but its worth it. If you find any inconsistencies, you can file a dispute with the three major credit bureaus. Just wanted to share. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. Sprint sent account to collections, Convergent Outsourcing. Contact. Do you owe Convergent Outsourcing money? I am not paying them another dime. - Tell them you want to pay in full directly for your old bill. Funny thing is that the account they claim I had has never appeared in my credit reports which I keep track of. bureaus (they were only reporting to two). I made arrangement to pay for some equipment for renting it, I did not owe them any money. On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. Check your credit report 30 days after you make your first payment. I asked her if Convergent owned the debt. I am requesting that Convergent delete the tradelines on my credit report because I have paid the original creditor and they have no permissible purpose by law to report on my credit. Therefore, its important to request debt verification ASAP. Has your experience with this business or person been good? Maryland Residents: This agency is licensed as NMLS ID # 930053. They told me to contact their collections people. I need some advice on how to proceed with this collection account. Copyright 1997-2023, Ripoff Report. I disputed the claim and was told they would confirm with the company before any further actions took place. It dropped off after a while. That said, about six months later I decided to clean this up. GO over it with them and see what they got. Learn more. All Rights Reserved. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Except when it drops off the credit report. Unbelievable!! Consumers want to see how a business took care of business. I owe 1,700. Since I paid what I owed to Sprint how can they possibly own this debt? They sent my acc. They must have hacked into Verizon's computer system Reston Washington, Convergent Outsourcing, Inc. Bogus bill from AT&T WIreless -- I never had AT&T Wireless Renton Washington, Convergent Outsourcing,Inc Settle for lesser amount Renton Washington, Convergent Outsourcing, inc Palisades Collection states I owe an At&T bill that was paid 5 years ago renton Washington, Convergent Outsourcing Inc Galaxy Asset Purchasing, LLC FRAUD ALERT!